Shah, Priti Prasad. “In Patient Satisfaction Survey- How Does It Help Our Health Care Delivery System (the Patient, the Health Care Giver and the organization)?”. International Surgery Journal 4, no. 10 (September 27, 2017): 3280–3287. Accessed November 9, 2025. https://www.ijsurgery.com/index.php/isj/article/view/1970.